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Here at First Utility we aim to provide a fresh approach to multi-utilities. Our goals are simple. We want to make the running of your home (managing energy, broadband and home-services) straightforward, painless and great value for money, for everyone.

In 2008 we launched as a small but promising energy start-up, with ambitions to help customers spend less on what they need and more on what they want. Today, we’re the largest independent energy and broadband provider in the country with award-winning customer service.

We supply gas and electricity to almost 1 million UK homes and are proud to have saved our customers over £500m in cheaper energy bills, along the way.

Our talented people are integral to our journey. As we continue to grow and expand our Team we now have office locations in Warwick, Coventry, London, Krakow and Hamburg.

We actively invest in innovation. We’ve already given our customers accurate, cheaper bills by becoming the UK’s smart meter pioneers, and we’re constantly developing bright solutions that enable Government and other key decision makers to reform and revitalise the energy market.

Tech is at our core. As one of our largest teams, BTG manage our in-house mobile app, web experience and core platforms.


  • Differentiate us from our competitors through the innovative use of technology and data
  • Improve customer experience e.g. with our award winning App

  • We are truly Agile in how we work and push our technical know-how in new areas:

  • Machine learning and AI
  • Harnessing Big Data to deliver valuable insights across our business
  • Continuous integration
  • DevOps

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