TECHNICAL ACCOUNT MANAGER - GLOBAL ACCOUNTS
Recruiter
Listed on
Location
Salary/Rate
Type
Start Date
This job has now expired please search on the home page to find live IT Jobs.
TECHNICAL ACCOUNT MANAGER - GLOBAL ACCOUNTS
Location: Dusseldorf (Germany) OR Vienna (Austria)
Duration: Permanent position
JobID: 117880
For our international client we are currently looking for a technical account manager for global accounts.
The holder of this position will manage the technical relationship with Global Accounts merchants, covering the full cycle from pre-sale, implementation of Issuing Solutions integration projects, solutions roll-out coordination and service delivery management.
Main duties and responsibilities
* Technical pre-sales for Global Accounts
* Interface with internal and external project managers and stakeholders to ensure smooth implementation of services
* Deliver Issuing Solutions in compliance with the clients processes
* Ensure that the implemented Issuing Solutions are anchored correctly in the organization
* Point of escalation in case of Global Accounts technical related issues
* Monitoring on day-to-day tasks for Global Accounts
* Regular review meetings with IT managers of Global Accounts
Relates and cooperates mainly with
* Line manager
* All Partner Integration team
* Product
* Commercials
* Technology
Background and Education
* University graduate
* 2+ years of experience in managing multinational projects with external stakeholders
* ??IT educational background
* Experience in working with virtual and distributed teams
* Customer consulting services
* Independent and self-motivating personality
* English and German language - fluent is a must
* ??Working knowledge within the POS retail or credit card industry preferred
Specific skills and knowledge
* Solid understanding of Point-of-sale related technology and transactional systems
* Ability to communicate with external partners in an efficient and structured way
* Experience with EFT payment standards, PCI, EMV within the retail or credit card industry preferred
* Accuracy, ability to analyse situations fast and to identify the correct measures
* Customer oriented approach
* Willingness to enter in technical details
* Structured and flexible at the same time in managing difficult and challenging situations
* ??Commitment and dedication to work
* ??Perseverance in reaching goals
* ???Knowledge of project management processes and tools
* Excellent communication and team skills, ability to present ideas clearly and concisely
* Excellent organizational, decision making and problem solving skills
If you are interested in this position, please, send us your CV in Word format as well as a short motivation letter as soon as possible.
We look forward to your application!
Viktorija Sirvinskyte
IT Resourcer
_________________________
Tel: +49 (0) 89/64 96 28 - 49
Fax: +49 (0) 89/64 96 28 - 30
E-Mail: viktorija.sirvinskyte (at) mbade.com
Website: www.michaelbaileyassociates.de
Michael Bailey International is acting as an Employment Agency in relation to this vacancy.