IT Support Technician 

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IT Support Technician

Bricket Wood, Hertfordshire (with some travel across Watford and the surrounding areas)

Up to £23,000 DOE Plus Bonus & Benefits

Our client is a growing IT and technology consultancy offering management and IT services to customers. Their specialisms include small companies without IT staff, home workers and home users.

An exciting opportunity has now arisen for an IT Support Technician to join their team and provide an excellent level of support for technical queries that require on-site expertise.

As an IT Support Technician, you will:

- Provide reactive and proactive support to clients who require assistance

- Maintain computer and technology systems in excellent working order

- Help, support and guide the level one helpdesk staff as necessary

- Visit clients and resolve issues that cannot be resolved by remote support alone

- Support and resolve Mac, PC, network, smartphone, camera, CCTV and interconnectivity issues

- Investigate and provide recommendations on technologies

- Maintain knowledge of the market as well as emerging and obsolete technologies

- Help to update our client’s website

Sounds great! What will I need?

To be considered as an IT Support Technician, you will need:

- Experience of providing IT support at customer sites

- A full driving licence and access to your own vehicle

Qualifications to at least BTEC or HND level would be beneficial to your application.

So, what’s in it for me?

- Bonus of up to 10% of salary based on personal and company performance

- Car allowance (after probationary period)

- Contributory private healthcare

- Contributory pension

- Opportunities to take on more responsibility and grow professionally as the company expands

- The chance to get involved in a wide variety of projects and utilise different technologies

- Work with an accredited, experience and highly regarded company

Our client is eager to hear from those who have held the role of IT Support Technician, Level 2 Support Engineer, Second Line Analyst, Technical Support Analyst, 2nd Line Helpdesk Technician, Support Analyst, or IT Support Engineer.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

To apply for the role of IT Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.