IT Support Technician
||20th December 2017
||Competitive & based on experience
||Zypha Technologies Limited
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Zypha Technologies Ltd (Zypha) was initially incorporated as Telewise Communications Ltd in 2007 as a UK private limited company, changing its name in 2013 to coincide with the launch of our groundbreaking proof of concept service and a rigorous pre-launch testing programme.
Zypha operates through 2 wholly-owned subsidiaries in the UK and in the USA, each having specific geographical focus and a distinct business plan.
Due to our ever growing client portfolio, a position has opened in the technical team for an experienced and client focused individual. Your day to day duties will include supporting and optimising our multi-site infrastructure as well as well as dealing with customers on site and remotely.
The ideal candidate will be SLA aware, have solid project experience, be able to prioritise workload and work independently.
Key Responsibilities, but not limited to;
Windows Server 2012 & 2016 management (AD, Group Policy, DNS etc)
Microsoft Exchange 2013 & 2016
Datacentre Hardware and Storage management
Project planning, delivery and management
Highly focussed on customer service
Proactive, resilient and resourceful
Willingness to work OOH and weekends from time to time
Interested in self-development and achieving certification in multiple technologies
Be able to communicate effectively and confidently with clients over the phone, in writing and face to face
Efficient in creating clear and well written documentation
Exposure to new and established technologies
Paid for Certifications
Experienced technical team
Room for advancement and promotion
Share options after a period of service