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Business Analyst

Premium Job From Cambridge Education Group
Recruiter: Cambridge Education Group
Listed on: 29th June
Location: Remote/Cambridge with 1 day in the Cambridge office a week
Salary/Rate: £40,000 - £45,000
Type: Permanent
Start Date: ASAP

This job has now expired please search on the home page to find live IT Jobs.

Who we are looking for:

ONCAMPUS provides high quality pathway programmes to prepare international students for undergraduate and postgraduate study at the world's leading universities. 

We are looking for a Business System Support Manager to support ONCAMPUS Business (Admissions/Compliance/Sales/Marketing/Agent
Support) through ongoing maintenance and enhancements of Microsoft Dynamics 365 CRM system.

The role is focussed on 3 key areas:

  • System support to ensure the smooth running of the day-to-day business
  • System development and enhancement, identifying opportunities for efficiency gains and processes streamlining
  • Data analysis and reporting to assist informed strategic decisions

Key Responsibilities:

  • Lead in resolving process and functional issues for Business users
  • First line support for Business users for troubleshooting of system issues
  • Business analyst of Microsoft Dynamics 365 system to drive process improvements and operational efficiencies
  • Identifying and scoping business needs for all CEG departments for system enhancement and further development
  • Successful rollout of Connect system enhancements and business process support for business users during and after launch
  • Liaison between the business functions and CEG IT and various system administrators and vendors
  • Continuous process knowledge upgrade through identifying gaps and continuous system training delivery
  • Project work focussed on integrating other systems and AI into the daily running of the business to drive operational efficiencies

Business Process and Data 

  • Ensure Connect data is accurate, kept up-to-date and consistent across all integrated systems (Connect, Product Catalogue, EBS)
  • Lead on D365 business workflows support
  • Assist CEG IT and Business Data Administrator in annual curriculum rollover
  • Lead on Xpertdoc Smart Flows document management templates and workflows within D365; and maintain development flow cycle in line with standard D365 promotional practices

Why will you love working here?

Working with our ONCAMPUS team, you will have the opportunity to work with a team who have a shared focus of collaborating and improve the lives of learners. You will have the best of both worlds, the opportunity to grow personally whilst helping students develop.

Join a global education organisation that is respected for its successes and provides a friendly and supportive work environment to its diverse range of colleagues. Cambridge Education Group's flexible and fast-paced experts help learners around the world to Achieve More.

What does ONCAMPUS do?

ONCAMPUS teach pre-university programmes with opportunity for guaranteed progression to a wide range of undergraduate and Master's degrees at leading universities in the UK, USA and mainland Europe. Since 2008, ONCAMPUS has helped more than 5,000 students progress to their chosen university. ONCAMPUS is part of Cambridge Education Group a global company with its headquarters in Cambridge, UK.


  • Private Medical Insurance
  • Life Assurance cover
  • Competitive salary
  • Perkbox (includes hundreds of discounts)
  • Salary sacrifice car leasing Scheme from Tusker
  • Salary sacrifice Cycle to Work scheme
  • Salary sacrifice Technology Purchasing Scheme
  • Employee Assistance Program (EAP) - giving caring and compassionate support to all staff, as well as dedicated Mental Health & Wellness Champions
  • Discounted rates on Master's degrees with CEG Digital Partner Universities (25% off)
  • Social committee - who organise fun events across the Company

Pension - Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions.

Holiday - Enhanced holiday of 25 days plus 8 UK bank Holidays

To apply please go to our website by clicking APPLY NOW.