Online since 1999 | 12,400 IT Jobs Live NOW

Systems Support Engineer

Premium Job From BluetownOnline Ltd
Recruiter: BluetownOnline Ltd
Listed on: 5th January
Location: Bournemouth
Salary/Rate: £40000 - £40000
Type: Permanent
Start Date: ASAP

This job has now expired please search on the home page to find live IT Jobs.

Job Title: Systems Support EngineerLocation: Dorset, BournemouthSalary: Competitive, depending on experienceJob type: Full time, PermanentFounded in 2016, Ekco is a global innovator in cloud solutions, working with integrity and a personal approach with customers and partners to deliver a comprehensive suite of end-to-end managed IT services.We have over 330 colleagues (and counting) across a number of regional offices in the United Kingdom, Ireland, and the Netherlands. Our team members enjoy collaboration in family-friendly working environments that support personal autonomy, development & goal centred ambition, and an overall shared commitment to deliver market-leading cloud services.The Role:The Systems Support Engineer role will be responsible for supporting the team with effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure. You will be responsible for managing our busy Support Desk, ensuring all tickets are responded to within SLA, and liaise with different members of the team to schedule and troubleshoot client support issues and tasks. The role will also be supporting project teams with technical issues and working with the technical team on various support tasks, projects, and internal system administration tasks. You will be working on internal and customer-facing systems, which include high-profile clients with 24/7 business-critical infrastructure. Requirements: Web and Database Server stacks (Linux, Apache, Nginx, MySQL, PHP) Linux Administration & Scripting experience with Open Source technologies Revision Control Systems such as Git and SVN Network Experience - Familiarity of Firewalls, Load Balancers Experience with Internet technologies - DNS, IP Addressing Schemes Fundamental understanding of networking and the TCP/IP stack Appreciation for high uptime and 24/7 critical business infrastructure Bonus points if you have/are: Familiarity with Cloud Platforms, such as AWS Familiarity with virtualisation platforms, including VMware and KVM Familiarity with networking hardware, specifically Cisco Familiarity with storage arrays and RAID Any experience of automation and DevOps Why Ekco?We are one of the fastest growing cloud solution providers in EuropeOur company culture is exceptional and comes from a shared vision of delivering marketing leading cloud services in an unbeatable work environmentFlexible working with a family friendly focus are at the core of our company valuesWe have beautiful office locations across the UK, Benelux and Ireland, with highly talented and supportive colleaguesVMware & Veeam top partner statusFeel like having some zen time? You'll love our company subscription to HeadspacePlease click on the APPLY button to send your CV and Cover Letter for this role.STRICTLY NO AGENCIESCandidates with the relevant experience or job titles of: 3rd Line Technical Consultant, 3rd Line Support Technician, Support Engineer, 3rd IT Line Engineer, IT Engineer, Senior Technician, 3rd Line Senior Engineer, Senior IT Desktop Support, IT Support Engineer, Service Desk Engineer, IT Service Desk, Cloud Support, Network Engineer may also be considered for this role.