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Senior IT Support Analyst- London, Global Investment Management

Premium Job From Michael Page
Recruiter: Michael Page
Listed on: 22nd September
Location: London
Salary/Rate: £60,000 - £90,000
Type: Permanent

Our client is are a global investment management company, specialising within insurance technology, venture capital and private equity investments. They have an established team of software developers, technologists and experts which has built their excellent reputation in the industry.

Client Details

We are seeking a Senior IT Support Analyst to join the team, who will serve as a primary provider of IT support to users throughout their global enterprise. The company work with Windows Server, MS Exchange, Linux, networking technologies, and telecommunications. The successful candidate will have a strong interest and background in PC Hardware, desktop operating systems, and network functionality.

Description

Senior IT Support Analyst, London will be responsible for:

  • Initial point of contact for end-users to receive support and maintenance for variety of systems in a Windows and Linux environment
  • Troubleshooting technology issues related to desktops, laptops and peripherals, as well as operating systems, application software and mobility
  • Diligently documenting all required information in ticket tracking system
  • Familiar with the use of Google cloud and AWS
  • Developing, maintaining and improving custom scripts and automations written primarily in, but not limited to, PowerShell and Python

Profile

Senior IT Support Analyst, London will ideally have:

  • Bachelor's degree in a computer engineering, or related technical field and 3-5+ years of relevant technical support experience
  • Proficiency with troubleshooting issues related to Microsoft Windows and Office platforms, Active Directory, DNS, DHCP, and TCP/IP
  • Experience in resolving problems pertaining to various mobility aspects including remote connectivity, RSA, VPN, Citrix environments, and mobile devices
  • Expertise in diagnosing issues with video and audio collaboration technologies such as Slack, Google Meet and Skype for Business

Job Offer

Senior IT Support Analyst, London will be offered:

  • Comprehensive benefits package
  • 25 days holiday
  • Bupa Healthcare
  • Up to £3000 in bike scheme
  • Standing desks

Contact Name: Rianna Drake
Reference: TJ/9082/JN -082021-2958460_1632324575
Job ID: 2981611



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