Technical Consultant/Architect - ServiceNow - Oslo, Norway

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Senior Technical Consultant/Architect - Oslo, Norway - 6 months+ Contract This role is only open to Norwegian Citizens, but can be remote. A major client of mine is looking for a Senior Technical Consultant or Architect to work on a huge upcoming project in Oslo, Norway. The project is going to scale-up very quickly this year, and needs experienced people to form a core team starting in mid-September. About You:Extensive experience in managing cross-functional teams and handling various clients' accounts to deliver results.Manage the Program/Project E2E delivery of global ITIL processes & ServiceNow platform implementation for Business & IT users.Exposure in setting up Service Integrator Organization for multiple clients.Experience in CMDB data load for non-discovery data.Experience in analysis of Incident, Problem, Change, CMDB data, removal of duplicate CI and maintaining the foundational data.Experience in migration of Service catalog, Knowledge articles, and implementation of Service Portal, Schedule Reports and ITSM.Perform Periodic audits, Gap Analysis and provide ideas for Process improvements.A minimum 7-8 years' experience in a similar role (Senior Consultant) within the telecommunication sector is a strong asset.Thorough knowledge of ITIL Processes, ServiceNow capabilities.Having experience of doing Due Diligence of IT landscape, understand complexity and able to provide effort estimate for Processes in scope.English is required. Required Skills:ITIL CertifiedService Management and Process ImprovementsITIL Process Maturity AssessmentsProcess StandardizationStakeholder and relationship managementProject ManagementITSM Process consulting and Implementation Beneficial Skills:ITSM Implementation - ServiceNow, Remedy 9.x, HP, JiraDiscovery tool consultation (ServiceNow, BMC ADDM)Strong stake holder managementExcellent customer interacting skillsAbility to work under minimal direct supervision Contract Length:6 months guaranteed; option to extend ? + 46 8 502 425 42

? +44 (0)191 337 7670 (ext. 7670)

? [email protected]

www.masonfrank.com