|Listed on:||7th May|
|Salary/Rate:||£25,481 - £27,741|
This job has now expired please search on the home page to find live IT Jobs.
Service Desk Analyst
£25,481.00 - £27,741.00, Grade 7, 37 hours, Permanent
Full time, Permanent
Wakefield Council are seeking a well-rounded IT Service Desk Analyst to join their Technology and Digital Transformation Service. This is an exciting time to join Wakefield Council. We are going through large transformational change and the Technology and Digital Transformation Service is at the heart of it.
Meeting the needs of our staff and customers is our highest priority and you'll be their first point of contact, either on the phone or via a web portal for IT related requests and issues. You will have excellent communication skills and will be able to manage customer expectations, provide advice, support and resolve enquiries quickly and efficiently.
To be successful in this role you need to:
This vacancy is open ended. We reserve the right to close this vacancy once sufficient suitable applications have been received. It is advisable to apply early to avoid disappointment as applications will be assessed on a regular basis.
Wakefield Council is wholly committed to ensuring children and vulnerable adults are fully supported and safe. We are dedicated to the safeguarding of all children and vulnerable adults whilst promoting their welfare. We expect all staff and volunteers to share this responsibility.
To apply please click APPLY NOW.