|Listed on:||15th May|
|Salary/Rate:||£159 - £208|
Telecommunications Engineer-INSIDE IR35- ITIL/Voice/Data/Mobile Telephony/PABX Telephony/ISDX/Realitis/LAN/WAN/Voice Mail Telephone Equipment/SIP/RTP
Our public sector client in North London are recruiting for a Telecommunications Engineer on a contract basis. The successful applicant will be responsible for: -Responsible for first line and second line support for all Telecommunication faults using ITIL processes and procedures where applicable. -Analyse and troubleshoot a wide range of faults reported by staff of all levels to the Helpdesk. -Provide advice and guidance on use of equipment, processes and procedures. -Advanced technical fault finding and analysis.
-Ability to prioritise personal work without supervision -Ability to take priorities from the ITIL based Service Desk Incident and Request Management System. -Preferable trained in Prince2 or other project management framework or experience in working within such a framework. -At least 3 years Telecommunications industry experience which must include a good knowledge and understanding of the following: - -Mobile Telephony for voice and data, experience of handsets, data modems and associated equipment. -PABX Telephony equipment ISDX/Realitis -Basic LAN/WAN Networking principles of operation -Voice Mail Telephone equipment -SIP and RTP protocols -Call logger equipment
Contact Name: Matt Naylor
Job ID: 2825985