Senior Computing Technician
15th August 2019
Newcastle Upon Tyne
£25483 - £27025
(with progression to £29,515).
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Senior Computing Technician
To support the teaching activities of the School of Computing through the provision of laboratory management and technical expertise. To supervise Postgraduate Demonstrators in the area as designated by the School's Director of Excellence in Learning and Teaching.
Main Duties and Responsibilities
To be responsible for the day-to-day operation of the computing teaching laboratories.
To train and advise Postgraduate Demonstrators in appropriate laboratory techniques and good laboratory practice to ensure that they are able to carry out their work in a safe manner. To provide laboratory supervision and training for postgraduate and undergraduate students using the facilities to ensure safe working practices are followed.
In conjunction with the Academic staff, identify academic software and equipment requirements and initiate their ordering according to the School and University purchasing procedures.
To contribute to regular team meetings, health and safety meetings and laboratory audits.
To specify, develop, design and construct specialised practicals for teaching purposes within the school and to advise upon best use of academic software. Develop and share awareness of various programming languages, tools and software environments.
To design, modify, calibrate, and maintain software as and when appropriate for undergraduate, postgraduate and academic requirements to ensure the effective completion of project requirements. To keep records of materials and or components used, details and specifications and any technical data acquired in the development of any project.
To provide general advice and assistance, and where appropriate detailed instruction, to staff or students with respect to academic software, this may also require the demonstration of various associated techniques. To consult with and advise academic and research staff upon the selection, suitability and use of academic software.
Develop and implement academic software necessary for the effective operation of teaching activities.
Work in conjunction with the School NUIT team to ensure University policies are being adhered to.
Liaison with on-site and external contractors' staff, consulting with manufacturers and suppliers in relation to the procurement, deployment and troubleshooting of relevant academic software packages
To be responsible for the disposal of computing equipment according to standard University procedures. Ensure compliance with relevant safety procedures including relevant risk assessments. In conjunction with the School Safety Officer monitor compliance with all statutory and local safety arrangements.
Any other duties within the scope and general nature of the grade which may be required, including the possibility of working outside of normal office hours.
HND in Computing or relevant subject area (or Equivalent Level 5 Qualification) or equivalent relevant technical experience.
Knowledge, Skills and Experience
Significant post qualification work experience in a relevant technical role.
Excellent team working skills
Demonstrates technical and problem solving capability
Demonstrates good organising ability to meet deadlines, with a positive and proactive approach to duties and diligence and attention to detail
Ability to to design and develop specification of research/teaching activities,
Ability to adapt to changes in work priorities
Substantial Experience of working in and managing a shared technical facility (e.g.a computing or similar laboratory, prefereably in an HE setting)
Experience of following institutional guidelines on use of shared technical facilities (eg computer laboratories)
Behaviours / Success Factors
Works collaboratively with others, plays a positive role in teams and establishes and grows relationships across the organisation where different skills, expertise and opinions are valued.
Shares relevant and useful information with others
Respects the expertise and contribution of others even if own opinion is different
Willing to help others and share workloads
Planning and organising (Self)
Works in a planned and structured way
Ensures that all activities are completed on time
Ensures that others know how processes and systems work
Set own priorities in conjunction with team and area objectives
Looks at ways of overcoming obstacles rather than coming to a standstill
Keeps an open mind to alternative ways of doing things
Delivering services (Self)
Keeps fellow team members up to date with progress
Pays attention to detail
Has a positive attitude for doing things better
Takes responsibility for achieving own targets
Co-operates with others to achieve targets
Strives to deliver high quality results
Is enthusiastic in getting job done on time
Embracing change (Self)
Recognises the need for change and is forward looking. Promotes the benefits of change to others and regularly comes up with new ideas. Has the willingness to adopt new ways of working and to make improvements