Service Delivery Manager

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This is an opportunity to join a well-established and respected IT support, telecoms and cloud services provider based in Herne Bay.

With a dedicated and energetic workforce and a wide and diverse client range no two days within the company are the same.

They face new and exciting opportunities and challenges every day and pride themselves in having a team who are dedicated to delivering for their clients.

They are looking for a full time Service Delivery Manager to engage, maintain and develop existing client accounts. Their Service Delivery Managers are also responsible for ensuring that they deliver efficient services to their clients and hold service delivery to account for contractual obligations.

Reporting directly to the directors, this role is well suited to someone with a strong understanding of IT and the Microsoft Product Stack, and who is looking to develop their career in IT Management.

Skills & Experience:

- Relevant managed service experience.

- Be exceptionally well organised and plan your time accordingly

- An ability to work under pressure and to tight deadlines

- Be able to build relationships with clients.

- An ability to demonstrate strong project management experience and skills

- Experience of managing multiple requests and a high workload.

- Experience within a client/customer services environment

- Have a positive, engaging personality.

- A background and understanding in technology and a working knowledge of the Microsoft Technology stack and hosted products

£25,000 - £30,000 per annum

25 Days Leave + Public Holidays