dedicated Support

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We are currently searching for a Dedicated Support Specialist to work in The Hague, The Netherlands for 1 year plus extensions. This is a fantastic contract opportunity for a large multi-national Oil & Gas client.The ideal candidate must have the following skills:Support

* Proven knowledge/certification of Windows, RedHat Linux, NetApp Storage, EMC Isilon storage, HP RGS / Leostream, Microsoft Desktop, Active Directory, LDAP products. * Proficient in Corporate, Industry and Professional Standards, Customer Service Techniques, Proficient in Function or Department Operations. * Familiar with Customer Value Chain Concepts. Hybrid skill sets essential.

* Excellent customer interfacing experiences.

* Extensive troubleshooting and analytical skills, helicopter view.

* Ability to clearly identify various components of the services and reported issues.

* Highly customer focused/minded while possessing courage to resist always providing "quick fix".

* Ability to identify and pursue opportunities for service improvement.

* Demonstrated ability to operate successfully in regional and sometimes global environment.

* Ability to work independently and also as part of a regional/global team.

* Ability to develop and maintain strong relationships with business, other support teams and stakeholders.

* Hybrid skillsets essential.

* Candidates need to be able to cope well with change and be adaptable to on/off boarding of new activities and services * Candidates need to develop and maintain strong relationships with all teams involved in the extended Technical Computing related support ecosystem. * Able to work in a DevOps environment

* Excellent written & spoken English essential.Michael Bailey International is acting as an Employment Business in relation to this vacancy.