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Product support specialist

Premium Job From Nigel Frank International
Recruiter: Nigel Frank International
Listed on: 7th June 2019
Location: Scotland
Salary/Rate: Negotiable
Salary Notes: Negotiable
Type: Permanent

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PRODUCT SUPPORT SPECIALIST The role that we are advertising is a leading provider of software solutions for call centres, with clients all around the world including North America, Europe and the middle eastWhat we would need from you is to be a motivated, proactive natural problem solver, a highly flexible individual who is willing to work different shift patterns to suit our overseas clients. Experience in application and product support, a strong communicator with a keen eye for attention to detail. With possible shift patterns to suit our American office (PM-AM)Cloud experience; Azure knowledge would be preferred, but private cloud experience would also be valuableWindows Operating systems, (i.e. Server/Desktop 8/10).Basic level administration of Microsoft SQL Server and OracleExperience of contact centre telephony systemsBe a part of a close fun team with a wealth of experience between us to help you grow in the position, what makes us unique is that we our software is developed to help real people with real problems, we maintain excellent working relationships with our customers so much so that we have a +60 rating from customer net support Salary is up to £30,000 for a junior role We can offer competitive salary with employee benefits30 days holidayRelaxed dress codeDevelopment opportunitiesRegular communication lunchesPlus many more If you would like to be a part of this fast growing and fun/ relaxed atmosphere please get in touch with Paul Robinson at