Technical Account Manager

This job has now expired please search on the home page to find live IT Jobs.

Technical Account Manager vacancy requiring profound Project Management knowledge for a globally operating Zurich based company.Your experience/skills:4+ years relevant work experience in a project management roleBackground in partner management and B2B supportStrong project management skillset including stakeholder management as well as analytical and troubleshooting skillsBachelor Degree in a relevant disciplineLanguages: fluent English and French both written and spokenYour tasks:Supporting partners in data integration by understanding their data structure and consulting with them on the best solutionProviding high quality technical support including troubleshooting, escalating and responding to requests for product support from partnership teamsLeveraging internal tools, logs and data for identifying as well as troubleshooting issuesEstablishing ongoing communications, operating processes and reporting cadence to liaise between technical services product and tools operations, internal product engineering and development teamsCompiling, analysing and reporting on relevant partner and support Key Performance IndicatorsDeveloping expertise on new processes and technologies along with driving optimisation and pursuing cost reductions through process and tool improvementsStart: ASAP

Duration: 07MM+

Location: Zurich, Switzerland

Ref.Nr.: BH14428