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Technical Account Manager
Premium Job From RM IT Professional Resources AG
Recruiter: RM IT Professional Resources AG
Listed on: 22nd May
Location: Zürich
Type: Contract
Start Date: ASAP
Reference: BBBH14428_1558532629_expired
Contact Name: Smita Malviya

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Technical Account Manager vacancy requiring profound Project Management knowledge for a globally operating Zurich based company.

Your experience/skills:

  • 4+ years relevant work experience in a project management role
  • Background in partner management and B2B support
  • Strong project management skillset including stakeholder management as well as analytical and troubleshooting skills
  • Bachelor Degree in a relevant discipline
  • Languages: fluent English and French both written and spoken

Your tasks:

  • Supporting partners in data integration by understanding their data structure and consulting with them on the best solution
  • Providing high quality technical support including troubleshooting, escalating and responding to requests for product support from partnership teams
  • Leveraging internal tools, logs and data for identifying as well as troubleshooting issues
  • Establishing ongoing communications, operating processes and reporting cadence to liaise between technical services product and tools operations, internal product engineering and development teams
  • Compiling, analysing and reporting on relevant partner and support Key Performance Indicators
  • Developing expertise on new processes and technologies along with driving optimisation and pursuing cost reductions through process and tool improvements

Start: ASAP Duration: 07MM+ Location: Zurich, Switzerland Ref.Nr.: BH14428