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Technical Account Manager
Premium Job From RM IT Professional Resources AG
Recruiter: RM IT Professional Resources AG
Listed on: 22nd May
Location: Zürich
Type: Contract
Start Date: ASAP
Reference: BBBH14428_1558532629_expired
Contact Name: Smita Malviya

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Technical Account Manager vacancy requiring profound Project Management knowledge for a globally operating Zurich based company.Your experience/skills:4+ years relevant work experience in a project management roleBackground in partner management and B2B supportStrong project management skillset including stakeholder management as well as analytical and troubleshooting skillsBachelor Degree in a relevant disciplineLanguages: fluent English and French both written and spokenYour tasks:Supporting partners in data integration by understanding their data structure and consulting with them on the best solutionProviding high quality technical support including troubleshooting, escalating and responding to requests for product support from partnership teamsLeveraging internal tools, logs and data for identifying as well as troubleshooting issuesEstablishing ongoing communications, operating processes and reporting cadence to liaise between technical services product and tools operations, internal product engineering and development teamsCompiling, analysing and reporting on relevant partner and support Key Performance IndicatorsDeveloping expertise on new processes and technologies along with driving optimisation and pursuing cost reductions through process and tool improvementsStart: ASAP
Duration: 07MM+
Location: Zurich, Switzerland
Ref.Nr.: BH14428