2nd/3rd Line Support Engineer
Recruiter
2MES
Listed on
8th March 2019
Location
Chippenham
Salary/Rate
£30000 - £36000
Type
Permanent
This job has now expired please search on the home page to find live IT Jobs.
2nd/3rd Line Support EngineerLocation: Chippenham
Salary: Up to £36,000
Hours: Full time Are you a 2nd line support engineer looking for further technical development in diverse and dynamic environment?
Do you have a can-do attitude with a desire to learn and work autonomously whilst being resourceful?
Are you interested in joining a rapidly growing business with opportunity for career development? We have a requirement for an experienced Support Engineer to join the internal IT support team (Corporate IT) in our Chippenham, Wiltshire offices. CIT manage all company IT infrastructure and provide support services to the business. This position will need good technical knowledge and willingness to learn to new skills and be proactive in their approach and a willingness to learn new skills. The main responsibilities will be to:
Provide 2nd line support services to the internal customer community via a Service Desk arrangement
Work with the 1st/2nd/3rd line CIT team to improve overall departmental productivity and effectiveness
Develop and mentor Junior members of the IT team to ensure they reach their full potential
Manage the procurement of hardware and new technologies This list is not exhaustive and the Support Engineer is likely to carry out other such duties which are commensurate with the candidate's abilities and experience. Essential skills:
Problem Solving
Microsoft:
Office 2010, 365
Active Directory, GPO's & DNS
Powershell
Good Networking Experience, including vlans and firewall rules
Windows OS, 7, 10, 2008 and 2012
Linux Administration, Apache, LDAP, shell scripts
Understanding of Cyber Security Personal skills
Positive approach to customer service.
Organised and methodical approach to problem solving
Ability to manage time effectively across multiple tasks according to agreed priorities.
Good communication skills, both verbal and written.
Flexibility and ability to work co-operatively with other team members
Proactive Desirable skills:
Exchange 2010, 2016
Virtualisation: VMware
Basic Networking
SAN technology
Windows and Linux Any other information e.g. dual location, special security clearance, foreign languages:
Must be eligible to work in the UK and Germany
Must be able to obtain security a clearance (SC) and other equivalent clearance
Although the position is based in Chippenham, there will be occasions when working in other SCISYS locations is required
Out of Hours Support maybe required in future SCISYS offers a comprehensive range of benefits, including pension, private healthcare, life assurance, on site gym and café. In order to continue your application, please click 'Apply' and ensure you include a valid email address as you will be sent further instructions.
