Back to Listing
1st/2nd Line Support with Networking - £28K - London
Recruiter
Listed on
Location
Salary/Rate
Type
Start Date
This job has now expired please search on the home page to find live IT Jobs.
1st/2nd Line Support Engineer with Networking - London - £28K!
If you are a passionate and driven individual, eager to learn new things, and love to push the boundaries of what is possible, then this company is the place for you. You will be working as part of a team within a fast-paced, fun, challenging and creative environment in order to achieve team-oriented goals.
Responsilibites:
* 1st line deskside support and resolution of issues raised by staff for desktop, printing and office aplications
* Ensuring meeting rooms equipment is operational
* 3rd party vendor management and close working in resolving issues
* Device management in RMM product for adherence on asset registers
* daily checking and administration of backup solution
* Following user starter and leave process end to end
* Adminstration of Meraki Wireless infrastructure
* Provision and replacement of failed equipment
* cat5 patching
* Updating process documentation
Required technical Skills:
* Preferable, at least one year of experience
* Understanding of IT Helpdesk processes
* Good understanding of TCP/IP networking concepts
* Basic knowledge of network devices (Router / Switch configuration)
* Must be able to communicate clearly at a technical and end-user level
* Good documentation skills
Great to have experience with:
* VoIP systems
Desirable personal skills:
* Team player, dependable and able to learn on the job
* Enthusiasms for learning and using new technologies
* Attention to detail
* Good communication skills
If you feel you are suited for this particular role then please do not hesitate to contact Grace on 01913387539 or email your C.V. with the role title in the subject to [email protected]
1st Line Support Engineer with Networking - London - £28K!
If you are a passionate and driven individual, eager to learn new things, and love to push the boundaries of what is possible, then this company is the place for you. You will be working as part of a team within a fast-paced, fun, challenging and creative environment in order to achieve team-oriented goals.
Responsibilities:
* 1st line deskside support and resolution of issues raised by staff for desktop, printing and office applications
* Ensuring meeting rooms equipment is operational
* 3rd party vendor management and close working in resolving issues
* Device management in RMM product for adherence on asset registers
* daily checking and administration of backup solution
* Following user starter and leave process end to end
* Administration of Meraki Wireless infrastructure
* Provision and replacement of failed equipment
* cat5 patching
* Updating process documentation
Required technical Skills:
* Preferable, at least one year of experience
* Understanding of IT Helpdesk processes
* Good understanding of TCP/IP networking concepts
* Basic knowledge of network devices (Router / Switch configuration)
* Must be able to communicate clearly at a technical and end-user level
* Good documentation skills
Great to have experience with:
* VoIP systems
Desirable personal skills:
* Team player, dependable and able to learn on the job
* Enthusiasms for learning and using new technologies
* Attention to detail
* Good communication skills
If you feel you are suited for this particular role then please do not hesitate to contact Grace on 01913387539 or email your C.V. with the role title in the subject to [email protected]
Engineer, 1st line, Networking, Cisco, Meraki, 2nd line, Support, Support engineer, Senior engineer, Helpdesk, Technician, Office 365, AD, Active Directory
Engineer, 1st line, Networking, Cisco, Meraki, 2nd line, Support, Support engineer, Senior engineer, Helpdesk, Technician, Office 365, AD, Active Directory
