Capability Lead - Technology Operations

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Schroders Global Technology (GT) is distributed across Schroders' global offices, with technology hubs in London, Luxembourg, Singapore and New York.

The software engineering and technology change function is split between 4 domains:

Investment

Distribution and Product

Corporate

Digital

In addition there are teams which operate as shared services to provide Technology Infrastructure, Production Services (production support, release and access control), Quality Assurance, Information Security and Business Management (change management, assurance and reporting).

Our application estate is comprised of commercially available off the shelf software packages best suited to Schroders' operational needs, complimented by a number of internally developed proprietary systems.

 The Global Technology vision is to ensure a stable operating environment that can deliver change at multiple speeds and delivers value to our external and internal customers. With a culture of excellence through collaboration, innovation and continuous improvement Global Technology runs a bespoke agile operating model, based on the SAFe methodology to deliver the best outcomes for clients and shareholders.

Overview of role

Within the Investment domain the Capability Lead for Portfolio Services is a manager leading a number of agile teams aligned with the following business capabilities:

Investment Accounting

Reconciliations

Transaction Processing

 Trade Operations

Derivative Operations

Asset Servicing

Collateral and Margining

 Cash Management

 The ideal candidate will be familiar with the principles and practices of Lean-Agile leadership and will play a key role in providing technology leadership and developing product strategy whilst ensuring efficient operation of the teams. They are accountable for the delivery of value for the capabilities that they manage.

Key duties

Line management of the GT team members within capability aligned agile teams

As a member of the Operations Technology Management Team contribute to department initiatives and delivery

Accountable for financial and operational performance of the agile teams and their contributions to the Agile Release Train

 Take a product centric view on the technology strategy and ensure alignment with Enterprise Architecture vision throughout delivery

Ensure delivery is in line with GT policies and standards as required

Provide technical leadership to the team and drive innovation

 Support the Portfolio Service business' Product Owners to refine the backlog and ensure priority is given to a suitable balance of business delivery and technical and architectural enablers

Coach Product Owners to improve their technical understanding of the product(s)

 Support Epic Owners in understanding the technical impact of Epics and facilitate engagement with the appropriate agile teams

Ensure appropriate technical sequencing of change and manage technical dependencies between Epics, GT Capability teams and shared services

General and Technical skills

Experience of managing people within large software development teams

 Knowledge and experience of using Agile methodologies (SAFe ideally)

 Knowledge and experience of developing technology solutions, both in house bespoke applications and off the shelf solutions in a range of technology stacks (Microsoft, Unix, etc.)

 Experience of working with vendors and facilitating delivery via offshore service providers

Knowledge of Investment Accounting platforms (e.g. SimCorp Dimension)

Knowledge of the Blackrock Aladdin platform

 Strong communication skills, experience managing relationships with board level stakeholders

 Able to influence and guide people, processes and technical solutions

 Excellent understanding of the business context of the Capabilities

 Ability to communicate how the features and stories delivered by agile teams contribute to the vision and strategy of the firm

 Provide insightful thought leadership on technical and business topics

Demonstrable delivery experience at all stages in the application lifecycle from RFP to execution of technical implementation

 Excellent command of the English language, both written and spoken

Qualifications

Certified Safe Agilist (SA) preferred (training can be provided)

Personal Attributes

Capable of remaining positive when under pressure

 Inspiring and collaborative leader, model of agile leadership approach

 Delivery mindset that seeks to provide value to the business

 Friendly, approachable, enjoys working with people from a variety of backgrounds

 Ability to manage a large team with minimal supervision in a very dynamic and time critical business environment

Continuous improvement mind-set, challenges the status quo and seeks self improvement

Earn respect from their team and be willing to get their hands dirty to get the job done