ServiceNow Developer

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ServiceNow Developer - London - 55k

A ServiceNow partner are seeking a ServiceNow developer to join their team on a permanent basis.

Great opportunity for a ServiceNow specialist to join a team of highly skilled ServiceNow developers.

Role requirements -

* Takes ownership of the ITSM toolset to Manage the platform and coordinate future Development and Implementations

* Build and Develop automated business processes through Orchestration Flow Designer and Configuration Management

* Develop Performance Analytics Dashboards and Reporting as required

* Build customized Applications with Approval Workflows where appropriate and in line with ServiceNow best practice

* Enhance customer experience and efficiencies through develop automated workflows and Self-Service Dashboards

* Driving ongoing improvements to the toolset to support greater efficiencies and enhanced customer service from IT&S and the wider business

* Manages and develop the Configuration Management Database (CMDB) and maintain accurate and up-to-date records of critical business services and configuration infrastructure, working with all support teams to ensure the CMDB is fit for purpose.

* Works alongside appropriate functions to ensure IT&S processes are fully understood and agreed to by the wider business. Conducting workshops and user groups where necessary.

* Facilitate a monthly forum to capture IT&S requirements and enhancements.

* Conducting workshops and gather requirements where necessary

To find out more about this role, get in contact on 02038615356.