IT Infrastructure Project Manager
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IT Infrastructure Project Manager
Luxembourg
6 months contract
About the role:
Manage the team in charge of IT Production external provider to deliver a good quality of service by taking account of the imperative of businesses and costs savings
Resolve all escalation made by external IT provider or Business focal point (Incident, Problem, Change, etc.)
Validate all unit resources evolution with the Business focal point agreement if necessary (Architecture)
Negotiate and challenge financial proposals from external IT provider
Break down the cost to guarantee a good internal rebilling
Assume the responsibility in front of the internal customer for all IT customer Department scope (Production, Logical security, Jurisdiction, Financial)
Make periodic service review and deliver a reporting
Respect the commitments of IT services and the contracts of external IT Provider
Find and answer at all opportunities studies to deliver new services
Profile:
Minimum 10 years’ experience in the following areas:
Managing IT teams on different perimeter
ITIL Process
Logical Security concept
Ability with budget figures, financial reports and accounting rules
Ability to formalize, to write synthesis, analysis, and documentation
Ease in relations and negotiations client/provider
CMMI
Architecture knowledge
Good knowledge of Office tools (MS Office, MS Project)
Excellent written and oral French and English skills are essential, any other language is an advantage
