Global Service Desk Project Manager

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Computer Futures are working with a leading business consultancy client, who are hiring for a Global Service Delivery Project Manager to lead and drive the setup of a global 24 x 7 tech support desk. Initially a 3 month engagement focusing on the development of the business case - this contract will likely extend for another 12 month for the second phase - implementing and transitioning.

Must have experience:

* Experience in setting up global service desks or 24 x 7 centres

* Awareness of the differences in an outsourced or internal service desk

* Must be able to demonstrate strong project management skills

* Ability to gather detailed requirements from multiple stakeholders

* Good communicator, verbal and written

* Good listener and influence

* Commercial awareness

* Must have experience of working within a global business

* Cultural awareness

* Familiarity with ITIL processes but must be flexible and pragmatic to ensure the focus is not purely on process

* Office & Dynamics 365 awareness

Location: Bank, London

Rate: £350+ a day

Contract length: 3 months + 12 month ext

If you are interested, please apply to this advert with your updated CV and contact number for me to reach you on. Happy hunting!

To find out more about Computer Futures please visit www.computerfutures.com

Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales