Service Now Specialists (Developers / Lead- Various Roles)
Recruiter
Listed on
Location
Salary/Rate
Type
Start Date
This job has now expired please search on the home page to find live IT Jobs.
ServiceNow Developer, ServiceNow, ServiceNow Service Management Tool, ServiceNow Tool Administration, Production, Non Production, ITIL, Configuration, Customisations, Screen Tailoring, Workflow Administration, Report Setup, Data Imports, Ldap Integration, Custom Scripting And Third Party Software Integrations, Release Management, UI Forms, Single Sign-On Integration, Relational Databases, Ms Active Directory, Saml, Web Services Integration
ServiceNow Specialists (Various Levels- Developer / Lead), Government Department, Central London, 6+ Months Contract Opportunity
Our public sector client based in Central London requires numerous ServiceNow specialists to join there team with strong experience using ServiceNow and be responsible for support, installation, maintenance and development enhancements of for ServiceNow Service Management Tool.
We are looking to interview suitable candidates immediately with numerous years experience using ServiceNow working on various large scale projects. The role will involve meeting with other Government Departments and discussing ServiceNow with senior staff / stakeholders, therefore requires both the hands on technical skills as well as consultative capability.
Key Skills/Experience
* Maintain business services and configuration item relationships in ServiceNow tool
* Maintain the integrity of the ServiceNow tool across production and non-production environments
* Work with business users to identify and refine business requirements and workflows
* Identify and define business solutions for ITIL users
* Providing ServiceNow configuration and customisation including, but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations
* Designing, configuring and customizing new applications and modules
* Troubleshooting patch / release management issues
* Translating business requirements into technical requirements
* Implementing new functionality
* Develop UI forms, fields, notifications, workflows and javascript server/client code
* Maintain LDAP integration and user configurations
* Maintain Single Sign-On integration
* Build reports, gauges, and home pages
* Maintain service level agreement (SLA) and monitor an SLA workflow
* Create new service catalog requests and items with variables
* Create, monitor, modify, and publish service catalog workflows with approvals
* Create and use update sets to move customisation's between systems
* Search, populate, and customise the knowledge base
* Manage system access and security
* Basic understanding of ITIL v3 methodologies
* Working knowledge of relational databases
* Ability to apply existing knowledge to resolve issues on unfamiliar systems
* Able to gather and analyse information
* Able to determine service impacts and risks
* Logical and rational approach to problems
* Able to prepare and deliver management briefings
* Excellent written and oral communications skills and able to communicate at all levels, technical and non-technical
* Ability to liaise and manage 3rd party suppliers
* Able to understand and articulate complex ideas
* Knowledge of MS Active Directory
* Knowledge of working within the MS Azure environment
* Experience of ServiceNow HR
* Powershell scripting
* Integration experience with Active Directory using methods such as LDAPs.
* Single Sign-on using SAML 2.0.
* Web Services integration experience
If you feel you are very well suited to the role please give me a call on 0161 924 1420 and send your CV directly .
