CRM Consultant - Functional
3rd September 2018
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Incremental Group is a high growth digital technology business based in various locations around the UK. We are looking for a number of experienced CRM Consultants to join our growing team.
We value working with people with different points of view and experiences, so hope to hear from a wide range of talented and skilled consultants who have a proven track record in customer engagement, application consultancy and training. You will play a critical part in building our Enterprise vision and grow this practice through the delivery of high profile and high value Dynamics CRM/365 projects.
Overview of the role
Our Consultants (Dynamics CRM/365) will utilise their skills and expertise to:
» Work with customers to understand and define their business process to configure their Dynamics CRM/365 system;
» Advise customers on best practices for CRM, development or integration processes;
» Assist clients with configuration tasks, data migration and end-to-end testing;
» Provide end-user training courses and ad-hoc coaching;
» Design and test customisations to the Dynamics CRM/365 system;
» Participate in go-live stages of the project;
» Push projects along through daily communications with the customer and/or project manager;
» Carry out pre-sales engagements, building a comprehensive understanding of customer requirements and business challenges, building and delivering demonstrations of solutions.
What you bring to Incremental Group
As a Consultant you will have excellent analytical, problem solving and communication skills coupled with the ability to work both autonomously and as part of a team, delivering a wide range of services to our customers.
In addition, you will possess skills and expertise in the following areas:
» Significant experience with CRM systems, CRM 2011, CRM 2013, CRM 2015, CRM 2016;
» Customer facing and stakeholder management;
» Facilitating customer meetings;
» Designing solutions;
» Creating documentation;
» Communication (written and verbal);
» Design and delivery functional elements, e.g. customise and configure without code;
» Design and validation of technical elements, e.g. extending with code;
» Testing and validation of solutions.
What we offer you
In this role, you will be a key member of the Enterprise practice, working with a strong team on significant projects and initiatives across our customer base. You will be empowered to make key decisions within an ambitious entrepreneurial digital technology business.
At Incremental we set ourselves stretching standards and always take our work seriously however we are proud to have and promote a healthy work life balance. Some of the company benefits we offer include flexible working, private medical cover, 34 days holiday, a 6.5% contributory pension scheme and life assurance. As an inclusive employer building diverse teams, we welcome applications from candidates from all backgrounds.
Are you passionate about technology, looking to develop your skills and experience in a wide range of projects, and can contribute to the growth and success of the business? As an inclusive employer building diverse teams, we welcome applications from candidates from all backgrounds. Send us your CV by clicking apply now!