Application Engineer/Field Application Engineer

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Application Engineer/Field Application Engineer

About ECA Services

ECA is a systems integrator and manufacturer of industrial and OEM computing for the transportation, infrastructure, healthcare and manufacturing sectors of industry. Leading technology innovation within the new worlds of the Internet of Things and Smart Cities; ECA provides the core enabling technologies that drive the connectivity and analysis of data that continue to improve how we interact with the world around us, both natural and man-made.

We are a compact, friendly, and upbeat company that is going through a period of rapid growth in-line with market demand. Staff retention is high due to the fact we look after our people and make it an enjoyable place to work with a great atmosphere and expansive career opportunities.

Job Requirements

- Primarily office based (Reading, Berkshire) but occasional field work on customer or manufacturer site, occasionally travelling overseas for training and events

- Manage and develop relationships with customer, technical, and engineering teams

- Coordinate product development and customisation with customers, suppliers, and manufacturers

- Prepare and present demonstrations and training of hardware and software products

- Provide support, guidance, and training to internal staff

- Maintain a deep knowledge base across a broad range of hardware and software platforms (embedded client & server, networking, basic board level electronics, Windows client and server OS, Linux, DOS)

- Construct and maintain build and quality process documentation

- Assist sales and pre-sales teams with designing and implementing complex projects

- Technical support for hardware and software in the field

- Practical skills in assembly, troubleshooting, and testing of computer hardware both in lab and on site

- Occasional work alongside the configuration/integration team during periods of high volume or technically intensive workloads

Experience Required

- An IT/Computer science background with relevant experience in the embedded field of computer hardware and legacy technologies

- Minimum 2 years experience in a relevant field: embedded or enterprise hardware

- Ability and willingness to work in an existing small, but rapidly expanding team

- Experience of working in a production/manufacturing environment

- Willingness to learn new skills, adapt to a constantly changing market

- A full UK drivers licence and passport to travel are essential

- Able to occasional travel and work outside of typical office hours

Benefits

- Pension scheme

- Private healthcare

- Gym membership

- 25 days holiday, rising to 30 after 5 years

- On-site parking

Apply Now!

Become a part of our successful, professional, and forward-thinking team! Apply today and we'll get back to you as soon as possible.