Service Desk Analyst

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Service Desk Analyst Our well known UK based client are looking for an experienced Service Desk Analyst to join their team on a 2 month contract. You will have experience of working in a fast paced service desk/ helpdesk covering many different technologies and applications.You will be working alongside other experienced service desk professionals to ensure SLA's are met and that the company as a whole can be fully functioning.Skills Required

'€¢Specific exposure to an IT Help Desk environment.'€¢Used to taking user information and recording their issues'€¢General understanding of IT infrastructure and technologies'€¢Strong verbal communications and listening skills.'€¢Ability to present solutions in user-friendly language.'€¢Ability to follow set processes and procedures.'€¢Exposure to Microsoft applications.

Service Desk Analyst Due to the volume of applications received for positions it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation