Technology Controls Delivery Lead

Technology Controls Delivery Lead

Here at JPMorgan Chase & Co., we know that people want great value combined with an excellent experience, from a bank they can trust. So we launched a new digital bank called Chase - to revolutionize mobile banking by creating seamless digital journeys that our customers love. We deliver a wide range of projects across multiple product areas, supporting product, marketing and operations to resolve complex problems and enable delivery in cross-functional full stack development teams.

Our Delivery Team is at the heart of building this new venture, focused on enabling the speed of delivery to market of new products and initiatives. We take on responsibility for removal of impediments, whether it's co-ordination with another team, getting a decision from a stakeholder or ensuring the team remained focused on the product vision. All of our projects are Agile with integrated teams of creative and technical specialists.

Our Delivery Team is made-up of delivery managers who want to be a part of building something new from the ground up within a diverse and inclusive team. Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will have a massive impact, both on us as a company, as well as our clients and our business partners around the world

Job Summary:

The Technology Controls Delivery Lead will be responsible for organising and driving the delivery of the technology controls agenda across the bank.  They will be responsible for creating and maintaining the technology controls delivery plan; tracking milestones, prioritisation; and managing communication between stakeholders, including third parties. You will be a hands-on contributor with strong sense of initiative and bias to action. 

Job responsibilities: 

• Facilitate and drive Technology Controls deliverables across the ICB platform.
• Create, maintain and communicate a detailed and organised project plan that documents delivery milestones, decisions, and risks. This will involve monitoring and tracking the work of product, engineering and operations teams as well as managing required technology governance.
• Ensure that technology controls are delivered according to an agreed scope, on time, and within budget. Develop a reputation for being a trustworthy and reliable project manager.
• Provide structure and guidance and be a pragmatic voice of reason within the delivery to ensure focus on key priorities.
• Facilitate the day-to-day running of Technology Controls deliverables by organising meetings, preparing and disseminating notes, and holding others accountable for their actions. 
• Build strong and collaborative relationships across different departments, including internal teams (e.g. product and engineering, compliance, operations and investments) and with our external partners.
• Collaborate with your colleagues to define and continuously improve our project management tools and protocols.

Required qualifications, capabilities and skills:

• Bachelor's degree or equivalent work experience.
• Significant experience of managing varied and innovative projects within Financial Technology firms, preferably within a platform team.
• Experience of delivery and implementation of technology controls within a financial technology firm.
• Experience working with engineering and delivery teams, with a good understanding of delivery methodologies and release management processes.
• A desire to contribute to continued maturity of the Technology Controls function by bringing new ideas to the team. 
• Experience delivering complex projects involving multiple delivery teams, from start to finish, with a thorough understanding of the full agile Software Development Lifecycle.
• Thorough practical understanding of different delivery methodologies including agile (Scrum and Kanban) and Waterfall.
• Adaptable and professional communicator and listener; equally comfortable presenting to senior executives and discussing detailed requirements.
• Open and transparent with your work and the progress of the projects that you manage, ensuring that a diverse range of stakeholders are given sufficient updates by designing appropriate governance.
• Pragmatic and delivery-oriented mindset, able to bring structure, clarity, and a bias to action.
• A calm facilitator, comfortable working in a fast-paced environment, who can manage and resolve tension and conflicts as well as influence others even if you do not have direct authority over them.

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