Business Analyst (Senior)

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The Business Analyst is responsible for ensuring business requirements are addressed by ICT services and solutions.

The Business Analyst is also a domain subject-matter expert with in-depth knowledge of business solution scope, business activities and processes. As such, he will help clients to find ways to do better, by focusing on changes required within the organisation. He acts as a guide and leads the business through unknown or unmapped territory, to get it to its desired destination.

The Business Analyst will have to anticipate and understand changes and their impact on the organisation. He will make sure ICT solutions meet business expectations by providing appropriate business requirements and tests cases. The successful candidate must demonstrate a strong ability to model processes, analyse needs and facilitate communication with and between stakeholders.

The Business Analyst reports to the Project Delivery Manager. No one reports directly to the Business Analyst, who will, however, embrace the advantages of working in a matrix organization. The successful candidate must be flexible and able to work autonomously, while also being a strong team player and accustomed to driving change forward. A strong ability to integrate in a multicultural and dynamic environment is also important. Additional responsibilities may be assigned as relevant by the manager. The role will be especially well-suited to someone who has a sports industry background or experience in a deadline-driven, events-based organisation. The role is based in Nyon, Switzerland, and there may be some travel required.

Purpose

Main activities

-Defining acceptance and evaluation criteria

-Brainstorming

-Interviews

-Requirements workshops

-Analysing business rules

-Modelling business processes

-Data modelling

-Organisation modelling

-Data dictionary and glossary

-Data flow diagrams

-Decision analysis

-Document analysis

-Non-functional requirements analysis

-Scenarios and use cases

-Tests cases

-Business knowledge base

Domain subject-matter expert

Helping business partners to understand business demands and develop business cases;

Helping business partners to define new business demands for an HLIA or DLIA.

Proposing alternatives, influencing business and adding value;

Assessing the business needs in a domain and prioritising requirements;

Assessing risks associated with implementation and getting heavily involved in change management;

Maintaining a business knowledge base securing ICT business knowledge.

Business analysis

Understanding and modelling business processes (BPM);

Engaging with business customers to understand and define their requirements and produce business requirements/user stories;

Producing or reviewing functional and non-functional requirements;

Demonstrating active engagement and using expertise to propose alternatives and bring added value to the business and solutions owners;

Creating and managing traceability matrixes that allow all requirements to be traced right through to testing and delivery;

Ensuring change requests are kept fully up to date and included in the project process;

Producing or reviewing solution design, documentation and prototyping.

Testing

Producing test scripts and performing tests to validate deliveries in advance of go-live in conjunction with the support teams;

Taking responsibility for running functional testing with the development, supplier and operations teams.

Running the UAT and working with business partners to ensure acceptance criteria are met and software meets project objectives/customer expectations.

Training

Supporting the training phase by directly training users or by training the trainers;

Producing or consulting on the production of training material (such as operating manuals);

Supporting the operations teams to insure knowledge transfer is correctly handed over.

Identifying, analysing and recommending areas for improvement and change within existing processes and procedures.

Experience required:

-More than 7 years / in similar position

Education:

-Bachelor's University degree

Languages:

-English / Proficient

-French / Proficient

Additional requirements:

-Excellent communication skills for interaction with internal customers, ICT colleagues and third-party suppliers

Experience of working with various cultures

Positive attitude

Empathy

Autonomy

Knowledge of BPMN 2.0 and ARIS a plus

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