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Citizens Advice

Found 5 jobs posted by Citizens Advice.

We're looking for an UX Designer to join our vibrant Customer Journey team here at Citizens Advice. Our team work to understand people's problems and provide accessible support to meet their needs through multi-channel products and services. You'll be working to better understand the problems people face and ensure that the advice we provide meets user needs and helps solve...
Date: 11th March   Location: Leeds   Salary/Rate: £36,782
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We're looking for a User Researcher to join our Customer Journey team. In this role you'll be working to better understand the problems people face in discrimination, and ensure that the advice we provide meets user needs and helps solve complex problems. You'll work in agile teams with content designers, UX designers and developers to deliver content and...
Date: 11th March   Location: Leeds   Salary/Rate: £36,782
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As Service Designer, you'll work with service users, frontline staff, subject matter experts and stakeholders, alongside other researchers and designers, to design and continually improve our services. As a member of the service design team you'll be involved in every stage of the design process. You'll be working to understand user need, and the overall goals of the...
Date: 11th March   Location: Leeds   Salary/Rate: £36,782
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As a Senior User Researcher you'll lead on the insights into how our users interact with our service. You'll use a variety of methods and innovations to create this insight, and  turn this into clear output for service designers and the wider design team.  You'll manage user research strategies using resources available across Citizens Advice. This could include visits to local Citizens advice to...
Date: 11th March   Location: Leeds   Salary/Rate: £44,137
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We're looking for a Content Designer with experience working in a collaborative team, using data to understand user needs and delivering content to meet them. You'll mainly work with user experience researchers and service designers to turn ideas into real content. You'll get exposure to write for a range of audiences and you should be familiar using analytics to inform,...
Date: 11th March   Location: Leeds   Salary/Rate: £36,782
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