Service Delivery Manager - Microsoft


Premium Job From Swissport

Recruiter

Swissport

Listed on

6th March 2018

Location

Runcorn

Salary/Rate

£45000 - £55000

Salary Notes

Plus Benefits

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

Millions of passengers around the world rely on Swissport’s ground and cargo handling services. Join us in this lead role within our IT support team and you’ll make a big impact on the technology at the heart of our business and the delivery of excellent services to our customers.

Your role

As our Office 365 Global Service IT Delivery Manager, you’ll make sure our systems run smoothly and our business teams get the most out of O365.

Planning and right-sizing hardware and licences, you’ll drive innovation and optimisation across our O365 services and platforms. This includes everything from SharePoint and OneDrive to PowerApps and Skype for Business/S4B.

This exciting challenge will involve managing suppliers and monitoring service providers to ensure quality services within SLAs. An influential leader, you’ll also help to plan, deliver and handover projects to meet our changing tech needs. Your varied role will involve delivering 1st and 2nd level support to our global service desk and providing up-to-date instructions and documentation.

Your expertise

A strong customer focus, a real passion for tech and ideally O365 and Microsoft certification

Wide-ranging IT experience, including Office 365 implementation and platform maintenance

The drive and motivation to continually improve our operations and your performance

Excellent communication, negotiation and relationship building skills

Fluency in English with preferably a degree or equivalent.

About Swissport

The world's largest provider of ground and cargo handling services to the aviation industry, we handle 250 million passengers and 4.3 million flights a year. We’ve a team of around 65,000 people in 48 countries across five continents. Dedicated to providing our customers with tailor-made solutions and brilliant experiences, our success is based on People, Partnership and Professionalism.

If you share our passion for technology, growing our business and exceeding the expectations of our clients, we can offer you a rewarding career with a difference.

Apply

An equal opportunity employer, we make our hiring decisions based on business needs and the best talent available. We don’t discriminate on the basis of any protected category. Offers of employment may be subject to criminal record and other background checks.

To find out more and to apply, please click the APPLY button.

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