2nd / 3rd Line Support Engineer, Exchange, VMware, Office 365, Firewalls - J9/1002


Premium Job From Haybrook IT Resourcing

Recruiter

Haybrook IT Resourcing

Listed on

19th February 2018

Location

Oxford

Salary/Rate

£25000 - £32000

Salary Notes

+ Benefits

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

2nd/3rd Line Support Engineer, Exchange, VMware, Office 365, Firewalls

An 2nd/3rd Line Support Engineer is required by our client, an established IT Support company based in Oxford. The 2nd/3rd Line Support Engineer will join their fast-growing support team and work with their diverse clients, offering support and expertise. This is an excellent opportunity for an ambitious and energetic 2nd/3rd Line Support Engineer to join and great team.

The 2nd/3rd Line Support Engineer will have the option to offer remote support from the office as well as on-site face-to-face client consultancy. As well as the opportunity to gain experience with a wide range of technologies, this 2nd/3rd Line Support Engineer role offers excellent opportunities for career progression and to manage client accounts directly.

The 2nd/3rd Line Support Engineer will have these responsibilities:

- Receiving and responding to problems from customers via email, phone and chat

- Identifying, researching, and resolving customer issues using available resources

- Following-up on customer problems not immediately resolved

- Recommend solutions to fulfil requirements and solve problems

- Providing support to junior IT engineers

The 2nd/3rd Line Support Engineer will have the following experience:

- Microsoft Server and Desktop operating systems (2003/2008/2008R2/SBS/2012 Server/XP/Vista/7/8)

- Core Microsoft Infrastructure technologies and solutions (Exchange, IIS, AD, RDS)

- Virtualisation

- Hyper-V, VMWare

- Backup technologies

- Server hardware maintenance and troubleshooting

- Firewalls (PFSense, Sonicwall, Watchguard, Sophos UTM)

- Office 365

This new role is based in Oxford serviced by good bus and rail links. It is easily commutable from surrounding locations which include Swindon, Aylesbury, Reading, Abingdon, High Wycombe, Oxford, Thame, Bicester, Buckingham and Milton Keynes!

So if this fantastic new opportunity for an 2nd/3rd Line Support Engineer is of interest, then please apply today for immediate consideration!

2nd/3rd Line Support Engineer, Exchange, VMware, Office 365, Firewalls

Referral Scheme: If this role isn’t for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500!! Please see our website for terms and conditions.

Haybrook IT Resourcing is Oxford’s leading IT recruitment agency. With exclusive access to some of the region’s most successful companies, send in your CV today to secure your next IT position.

Haybrook IT Resourcing Ltd acts as an employment agency and an employment business.

We value diversity and always appoint on merit.

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