DV Cleared EUC Senior Analyst


Premium Job From LA International Computer Consultants Ltd

Recruiter

LA International Computer Consultants Ltd

Listed on

16th February 2018

Location

Milton Keynes

Salary/Rate

£300 - £343

Type

Contract

Start Date

ASAP

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DV Cleared EUC Senior Analyst

Milton Keynes

Outside of IR35

6 Months+

£300-£343 per day

My Government Client require an End User Computing Senior Analyst to join the End User Computer Team. The team provides support across all aspects of supports EUD's (End User Devices) within the portfolio. This shall be an end to end service that enables the EUC Team to provide differing levels of support for products across all areas of the EUD solutions. This will be an extremely busy team with constant tight deadlines.

They work closely with infrastructure, capacity managers and availability managers to fix technical problems and identify and escalate repeat issues to the EUC Lead, the incident or problem manager and software developers, or both.

A good understanding of enterprise architecture and how the different components tie in for a complete end to end solution; all the way through to customer delivery is required

Essential

*Ability to manage staff members and lead the team in the absence of the Team Leader, reporting to directors and VIPs when necessary

*Excellent written and verbal communication skills with the ability to communicate clearly at all user levels (internal and external customers)

*Ability to write high and low level technical documentation

*Extensive knowledge of Windows Client, Server and Office suites, including Windows 7, 8.1 and 10, Server 2008 and 2012 - MS Office 2013, 2016 and Office365

*Support experience of the following is required: Ivanti, Active Directory, Group Policy, SCCM, SCEP, McAfee, Network/Firewall fault finding, End User Devices, Device Encryption, Cisco VPN, Citrix

*Ability to take initiative, identify and respond to business service requirements; managing workload effectively to ensure tight deadlines are met

*Demonstrates the ability to organise and prioritise work to achieve tight deadlines

*Sound communication and interpersonal skills - ability to work as part of a team, as well as dealing with 'customers' at all levels

*Deliver training to high level customer representatives and users

*Previous experience of working in a high pressured, fast paced team

*Microsoft or BTEC qualification

Desirable

*Strong understanding with traditional networks and mobile networking technologies

*Good working knowledge of certificate based authentication

*Knowledge of Internet Proxies

*SQL knowledge

*Experience in working alongside many aspects of the ITIL3 environment such as production, problem & change management, and quality assurance.

*The ability to create and support Operational Process documentation, for use across the business

*Strong numerical and analytical skills

*DV Clearance

*ITIL Foundation V3 Certification, Microsoft MTA/MCSA/MCSE

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.

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