Senior Python Engineer


Premium Job From First Utility

Recruiter

First Utility

Listed on

16th February 2018

Location

Coventry

Salary/Rate

£40000 - £50000

Type

Permanent

Start Date

01/04/2018

This job has now expired please search on the home page to find live IT Jobs.

Here at First Utility we want to make a difference. We are changing the face of the energy industry by campaigning for more transparency, better communication and a speedier switching process. Through pioneering technology and sharing our knowledge, we put our customers firmly in control of their energy, so they can spend less on what they need and more on what they want.

We are proud to deliver award winning service and as we continue to challenge the industry, our talented people are integral to our journey; our people make that difference. As we continue to grow our Team we now have office locations in Coventry, London, Krakow and Hamburg.

We’re now looking for a Software Engineer to join our Team in Coventry to help us continue to make that difference.

How the role fits in

The Customer Service Platforms (CSP) department is responsible for a wide range of customer facing and back office applications that are essential to the delivery of excellent customer service.

We are an energetic, innovative and multi-skilled agile group split into four development teams working across a range of platforms including: Zendesk (our chosen CRM), Harmony (a series of next generation Zendesk apps) and AskFirst (our innovative and highly successful virtual agent).

We enjoy a close working relationship with our customer service colleagues and take a collaborative and data driven approach to everything we do. Every problem encountered is considered an opportunity for innovation and good ideas are promoted quickly.

As a Senior Software Engineer on the Ask First development team you will play a critical role in the development of Natural Language Processing tools including Ask First, our highly valuable virtual agent.

The role day to day

- Collaborate with business stakeholders, developers, architects, UX specialists and cross platform testers to deliver innovative software solutions with a key focus on customer experience

- Produce high quality, efficient, and defect free software that successfully meets requirements specified as user stories

- As a member of a Scrum development team, have an active role Scrum ceremonies

- Participate in code reviews and take accountability for any actions arising from them

- Provide mentorship to more junior members of the team

- Promote software craftsmanship best practices

What you'll need to help make the best of the role

- Working experience of Python 3

- Ability to work within a layered SOA and use, implement and test RESTful and microservices

- Good understanding of Software Testing, for example unit testing and TDD

- Version control, ideally GIT

- A solid understanding of Agile / SCRUM methodologies

- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of colleagues

- Experience of working within a fast paced software environment with a clear focus on customer experience

The 'nice to haves'

- Experience or Interest in Machine Learning practices

- Experience or Interest of Artificial Intelligence, ideally Natural -

- Language Processing, Voice Recognition or Data Mining

- Experience of Python frameworks such as Django or Flask

- Experience with Linux and command line tools

- Experience of development build tools such as Jenkins and -

Continuous Integration/Delivery

- Exposure to Docker

- Exposure to Javascript (including React and Node.js)

- Automated testing frameworks

- Experience of SQL/NoSQL database servers such as PostgreSQL or MongoDB

What you'll get in return

Our people are our business, so our mind-set is people first. Spending much of your time at work, we know it’s not just about a rewarding career, development opportunities and competitive salary - the work space, relaxation areas and coffee matter too!

First Perks is our benefits portal where you can access BUPA Private Healthcare, childcare vouchers, pension scheme, cycle to work scheme, our staff tariffs and exclusive savings and discounts from nearly 900 retailers - including holiday deals to help you make the best of your 25 days holiday (plus Bank Holidays). First Perks features discounts for many of the biggest brands - from Lastminute.com to Amazon, from John Lewis to Tesco; there is something for everyone.

We’re proud to support our charity partner the NSPCC and offer regular fundraising events from bake-offs to London Marathon entries. Our teams enjoy quarterly socials, some more adventurous than others! One tradition we’ve held on to as we’ve grown is "Fruity Friday" - heaps of free fresh fruit for all, every Friday.

As part of the CSP department you will also be encouraged to take 12 research days each year (1 per month) to spend looking into something that is not related to your normal day to day project actives. The key here is to innovate! Try something new, explore that wacky idea you've always had, or play with some new hardware or device that has just hit the market.

So if you like the fast pace of an evolving business, feel it’s important to reach your full potential and enjoy your time at work, then a career with us could be your next move.

You are currently using an outdated browser.

Please consider using a modern browser such as one listed below: