IT Project Support Analyst


Premium Job From Spring Group Plc

Recruiter

Spring Group Plc

Listed on

15th February 2018

Location

Coventry

Salary/Rate

£26000 - £30000

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

IT Project Support Analyst

IT Project Support / Application Support / MS SQL / MySQL / Web Technologies / Coventry

Exciting client in Coventry is looking for an experienced and passionate IT Project Support Analyst / Development Support Analyst to join their growing IT Team. This will be an 18 month FTC initially but will likely go permanent.

The IT Project Support Analyst will provide project support for the delivery and implementation of business applications to staff and customers and to help to ensure that projects are delivered to specification and on time. You will also assist with the implementation of new technology based products and software releases.

Key responsibilities:

*Help to ensure that staff and customer specific needs are met by the solutions delivered.

*Modify and update any existing or future business applications resulting in a suitable end product for both staff and customers.

*Maintain customer relationships from a technical and operational perspective ensuring that they are kept informed at all times of new developments and changes which may affect or enhance their variant of the solution.

*Assist with updating and editing internal and external user documents including - User Guides, product overviews, captivate videos and additional material.

*Design and build reports to obtain information from business applications, both for staff and customer use.

*Provide technical support to investigate and diagnose problems with business applications.

*Deploy new software code to business application environments.

*Perform changes and updates to SQL databases, including both data and schema updates, when needed.

*Investigate and diagnose data or database problems when needed.

*Ensure the confidentiality and integrity of all data relating to the role in accordance with IS27001 and the terms of employment.

*Ensure all ISO27001 coding and deployment procedures and registers are adhered to at all times.

Key skills and experience required:

*Experience of supporting and maintaining technology solutions.

*Experience of investigating problems with technology solutions.

*Experience of translating the needs of non-technical users into technical system requirements.

*Ability to produce detailed system specifications, capable of being understood by non-technical users.

*Experience of MS SQL and MySQL (Database Management, Database Administration).

*Software development and deployment methodologies.

*Knowledge of Project Management methodologies.

*Any experience of web technologies (HTML, CSS, PHP, C#, .Net, Drupal) would also be advantageous.

This is a great opportunity to join an established organisation during an exciting period of change. The salary on offer for this position is £26,000-£30,000 plus an excellent benefits package!

Please apply ASAP to be considered.

IT Project Support / Application Support / MS SQL / MySQL / Web Technologies / Coventry

Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.

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