IT Service Desk Analyst

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IT Service Desk Analyst - 1st Line Support

Up £19,000 per annum

Walsall

Our leading client is currently recruiting for an 1st Line Helpdesk Analyst to join their growing team, based out of their office in the West Midlands on a permanent basis.

Reporting to the Service Desk Manager you will working within a busy IT Help-desk environment, providing 1st line IT Support to customers and ensuring calls are followed through and passed to the relevant team.

t's important to be successful in your application that you have experience within a Customer Service, Help-desk or ideally an IT Service Desk environment. The ideal candidate will be someone who is passionate about IT, someone who is ambitious and really wants to progress in their career.

Any IT skills around Windows Genealogy, Exchange, Active Directory, Citrix, Remedy/Service now would also be extremely beneficial for this role.

If you're interested in this IT Support Specialist role, please click the link below or contact Denise Gartenfeld on 0121 712 8704. Alternatively, if this opportunity isn't for you but you know somebody who may be suitable, please get in touch with me, as you may be eligible for referral vouchers.