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Software Engineer
Premium Job From KCOM
Recruiter: KCOM
Listed on: 5th February
Location: Ipswich
Salary Notes: Negotiable
Type: Permanent
Start Date: asap
Reference: JC010_1517847430
Contact Name: Jake Croft
Our telecommunications client based in Ipswich require a support minded Software Engineer who is willing and able to pick up new technologies quickly.

Key accountabilities: -
* 3rd line application support with a service improvement shift left mind-set to reduce costs increasing efficiency
* Change, release implementation that includes patching and vulnerability management process
* Major Incident support, investigation and root cause analysis activities
* Problem and Knowledge management participation for root cause and service improvement activities
* On call rota support 24/7
* Dev Ops activities, change impact assessment, planning , implementation , early life support
* Ticket workflow management
* Technical and Customer review participation
* Work in a team environment supporting the team leader
* Working with project delivery to support successful transition

Purpose of the role :-
* Contributes through strategy
* Contributes through leadership or thought leadership
* Contributes through management or expertise
* Contributes through guidance and knowledge
* Contributes independently
* Contributes through following direction

Dimensions of the role: -
* Incident Resolution including Major Incident
* Problem Resolution
* Change Implementation
* Service Request Provision
* Vulnerability Management
* Impact Analysis
* On call Rota
* Internal relationships
* External relationships
* Time management

Technologies: -

Essential
* Unix/Linux
* Application Programming (Java / C# / .NET)
* System administration

Desirable
* Security management (Vulnerability management, SSL/TLS)
* Scripting (JavaScript, Python, bash)
* Knowledge of web service protocols (SOAP, REST, HTTP)
* Cloud computing familiarity
* Familiarity with service/API Gateway (Zuul, CA)
* Application containers (Apache Tomcat, JBoss, WebLogic, Fuse, SpringBoot)
* IAM and SSO (LDAP, SAML, OAuth)
* Relational database skills (MySQL, Oracle)
* Event management fundamentals

Please click the APPLY button to apply for this role.


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