AX Support Team Leader - 12-18 Months FT - £63k


Premium Job From Nigel Frank International

Recruiter

Nigel Frank International

Listed on

30th January 2018

Location

Stoke On Trent

Salary/Rate

£55 - £63000

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

NEW ROLE

My client, based in Cheshire require an AX Support Team Leader to head up the division during a busy period over the next 12-18 months. They work within the chemical and manufacturing industry and have customers all over the UK and the US. They are planning on a Dynamics update over the next 12 months, currently have around 1000 users that require support.

The role involves a mix of Support and development:

The support team leader will be focused on ensuring the implementation and on-going support of AX meets the current and future needs of the business.

* AX Technical

* Responsible for user support in Dynamics AX 2012 environment - including timely resolution of incidents and questions.

* Demonstrated ability to work systematically and logically to analyse situations, resolve problems, identify causes and anticipate implications.

* Ability to install, setup, and maintain AX 2012 environment.

* AX Development

* Design, develop and test customisations to Dynamics AX.

* Lead requirement gathering sessions, providing knowledge of AX to support the desired business processes.

* Collaborate with other members of the AX team in creating functional and technical design documents.

* Ability to manage both internal and third party developers to deliver high quality projects

* AX Support

* Manage internal support team members and external support partners to ensure highest possible level of service.

* Ensure adherence to processes and protocols for ticket resolution, security and system changes/updates and project implementations.

* Interface with Global IT Team on Disaster Recovery testing and any system issues relating to IT infrastructure.

* Assist with provision of functional support to business users, particular focus being on Purchase to Pay.

You will receive:

* A salary of £55-63k

* 25 days holiday

* Healthcare

* 5% pension (increasing to 10% after 3 months)

* Flexible working hours (8:50-4:50)

The role is moving quiclkly nd the client can interview quickly. You can reach me directly on 0191 338 7578 or email [email protected]

Nigel Frank International is the leading Dynamics AX / Axapta recruitment firm in the UK, advertising more Dynamics jobs than any other agency. We deal with both Microsoft Partners and End Users throughout the UK and Europe and we have never had more live requirements jobs for Microsoft Dynamics AX / Axapta professionals. By specialising solely in placing candidates in the market I have built relationships with key employers in the UK and have an unrivalled understanding of where the best opportunities & Dynamics AX / Axapta jobs are.

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