Service Designer


Premium Job From LA International Computer Consultants Ltd

Recruiter

LA International Computer Consultants Ltd

Listed on

22nd January 2018

Location

Shipley

Salary/Rate

Negotiable

Salary Notes

Negotiable

Type

Contract

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

Our client are currently looking for an experienced Service Designer to work on an initial 6 month contract at their site in Shipley.

Applicants must have the following skills:

-Understanding user needs and creating user journeys that help people successfully navigate complex systems

-Developing future service propositions that deliver on policy intentions.

-Helping to plan user research and usability testing, observing sessions, and helping to analyse the results of user research.

-Identifying opportunities for cost reduction and improvement within an existing service.

-Understanding the existing support system for a service - both digital and process based - and designing targeted improvements to existing services or to accommodate new services

-Mapping current service journeys and creating blueprints for improved and/or new services

-Creating and rapidly iterating service prototypes.

-Identifying and design service patterns and standards

-Identifying the right ways to measure service success

-Building collaborative relationships with stakeholders, across teams and service domains

-Defining and conducting excellent stakeholder engagement

-Being a knowledge expert in service design.

-Participate in thought leadership - introduce ideas and approaches to the broader team

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.

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