Data Analyst, R, SQL, SPSS
||Data Analyst, R, SQL, SPSS
||Jobs @ Wiggle
Are you an experienced Data Analyst looking to broaden your horizons?
We are looking for an experienced Data Analyst to explore and mine data and build algorithms to predict our customers behaviour to enable personalisation to our customers.
What will you be doing:
Utilising machine learning abilities to put in place evolving customer segmentation, analytical models, and behavioural predictions to enable the delivery of personalisation across our CRM framework
Using clustering techniques along with data languages (preferably R) on big data sets to identify customer behaviour patterns and profiles
Working with the CRM/Personalisation team - use modelling & data analysis expertise to produce actionable insight
Follow outputs through execution; present and explain the method and output and work with wider teams to ensure successful implementation
Work closely with the Insight analysts and wider team to understand marketing requirements
Identify the most suitable model to solve each marketing request.
Communicate technical thinking to a variety of stakeholders, including the reasons for specific model chosen, the method, output and how this will help to achieve the goal.
Visualise outputs of models in a digestible form.
Creation of detailed documentation explaining methods/outputs (e.g. data dictionaries)
Carry out ETL processes when necessary
Knowledge,Skills and Experience:
Bachelor’s degree in mathematics, statistics or other related field
2+ years’ experience in statistical analysis and modelling, preferably in the retail sector.
Experience and strong understanding of machine learning & statistical learning and the potential when applied to ecommerce marketing
Programming languages R + Python
Experienced in clustering and prediction models
You should have relevant analytical experience within the retail sector, working with big data and large volumes of customers
Strong analytical and quantitative skills
Highly numerate with an excellent attention to detail
Practical experience in the dissection of complex disparate data sources
Confident in your skill set and knowledge - be able to take ownership and initiative
Ability to communicate technical methods to non-technical stakeholders
Experience with commercial metrics and measures
Excellent presentation skills: of technical or statistical information to a variety of audiences
Excellent communication and interpersonal skills
Excellent organizational and prioritization skills
A commitment to excellence
A passion for the customer journey and Wiggle CRC’s mission to inspire everybody, everywhere, every day to experience the joy of sport
Does this sound like the perfect job for you ? Fantastic, please click to apply.
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