Senior Support Analyst


Premium Job From Nigel Frank International

Recruiter

Nigel Frank International

Listed on

10th January 2018

Location

Scotland

Salary/Rate

Negotiable

Salary Notes

Negotiable

Type

Permanent

This job has now expired please search on the home page to find live IT Jobs.

Senior Support Analyst / Scotland / £30,000

Are you a Senior Support Analyst who loves problem solving and are seeking an exciting learning opportunity to progress through the department within the company of an MS Gold partner?

You will join my client's busy service desk team and will be reporting to the service desk manager. This role will require you to be responsible for tackling advanced support tickets for clients and internal users that the frontline support analyst have escalated. You will also mentor and guide support analysts daily and contribute to improving processes and documentation within the department. You will be challenged with some complicated support issues and will tackle them by liaising and working with other departments.

You will be working alongside a highly skilled and motivated team which allows potential for progression.

My client is looking for an adaptable candidate who works well individually and as part of a team who is willing to learn and teach.

The candidate should possess experience in these technologies:

* Windows Servers - 2003, 2008, 2012 and 2016 (support, administration),

* SQL Server (support, administration),

* vmWare, Exchange Server (including Exchange Online

FRG Technology Consulting is a leading IT recruitment firm in the UK, advertising more IT jobs than any other agency. We deal with both Partners & End Users throughout the UK and Europe and we have never had more live requirements. By specialising solely in placing candidates in the IT market we have built relationships with most of the key employers in the UK / Europe and have an unrivalled understanding of where the best opportunities and IT jobs are.

If you fit this description, are wanting to challenge yourself and progress further then please contact me on 0191 338 7574 or email me at [email protected]

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