Helpdesk


Premium Job From Proteus Europe

Recruiter

Proteus Europe

Listed on

3rd January 2018

Location

Ireland

Type

Contract

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

Proteus Europe is searching for a Chinese speaking IT Engineer for a 6 month contract in Dublin, Ireland

Our Client :-

One of the worlds leading providers of telecommunication solutions, committed to delivering innovative and bespoke solutions for its customers. A young and ambitious company with about 100.000 employees all over the globe, continuously expanding to new product fields

Your New role :-

Job Description:

1. Helpdesk support for internal users, including desktop support, printer/fax machine support, IT training etc.

2. Network and server system maintenance and troubleshooting. IT infrastructure maintenance and troubleshooting.

3. Implement IT standard/policy in responsible offices. Analyze business requirement and initiate the IT project to satisfy the requirement.

4. Build IT infrastructure, including networks, servers, server room, cabling, door access control/CCTV etc. IT service incident management, availability management, capacity management, continuity management, data backup and recovery etc.

Main Responsibilities:

1. Help desk support and user training

Responsible for user desktop/laptop, scanner, printer, meeting support, helps resolving problematic events.

Responsible for desktop/laptop provision, prepare corporate standard OS/Software/Application and security settings before distribute to end users.

Responsible for user training on IT platforms/OA/Application/Services.

2. Network implementation and maintenance

Responsible for regional/office network implementation and maintenance, including WAN/LAN/Voice solution design, network equipment configurations and deployment, network system troubleshooting and health checking.

3. Supplier management

Responsible for service provider quotation, bidding, negotiation and supervising the engineering work provided by service provider.

Your Skills and Qualifications :-

Essential Skills :-

Chinese speaking

1. Skillful in laptop/desktop, OS, office software, network troubleshooting and maintenance.

2. Optimistic, pro-active, team player, can work under pressure

Desirable Skills :-

Proteus Europe operates in partnership with our candidates by building strong and lasting

relationships at all levels.

If you apply for this role, we will:

- Contact you within one week to discuss your current situation and suitability for this role.

- Keep searching for other suitable positions should this role not be right for you.

- Keep you informed at every stage of the recruitment process.

- Actively follow up with our client on your behalf to gain useful feedback throughout the

process.

If you are looking for a new role, but this role isn’t quite right for you, please contact us in

confidence for a discussion about how we can help you.

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