TANDEM APPLICATION SUPPORT ANALYST

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Job details

Title and reporting structure

The position title is IT Application Support Analyst. The position reports to an IT Support Manager, responsible for Test and Production Support for the CREST settlement system.

Key Tasks / Accountabilities

*Provides application support for production and test systems, including incident and problem management.

*Participates in application software delivery to both test and production environments. Participates in Production site switches and RDR test occasions.

*Communicates verbally and in writing on complex/large technical issues in a clear and concise format easily understandable by the intended recipient

*Effectively reviews high complexity project documentation from a production support perspective

*Performs the assessment of large scale changes and their impact on Production.

*Able to resolve large scale issues autonomously and assist colleagues with escalations.

*Deals with complex production interventions autonomously.

*Will provide specialist job functions such as DBA or Volume Testing (performance testing).

*Desirable to have good understanding of COBOL85

*Excellent SQL skills

*Has Tandem fundamental skills

Your Profile:

Person specification

*Experience in wholesale financial markets, ideally with some knowledge of settlement of UK equities or bonds.

*Experience of handling pressurised situations.

*Assertive, pragmatic, tenacious, keeps track of detail, has a "can do" spirit to get the job done.

*Able to efficiently produce fluent English progress reports and meeting minutes.

*Able to operate effectively with both senior and junior colleagues in a matrix management environment.

*Self-managing, self-motivated, team player.

*Able to coach less experienced staff so as to get the best out them.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.