Project Manager / Business Analyst
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Project Manager / Business Analyst
Location: Leeds
Rate: £500 p/day
Term: 12 months
Start: Immediate / ASAP
Project Manager / Business Analyst by the UK's leading utilities company. You will be responsible for the end-to-end delivery of a new, complex workflow management tool for call centre advisors. This will encompass the scoping, planning and quality management to time and budget. You'll work with business stakeholders to develop a robust Bid Document and Business Case including a benefits realisation plan and KPIs, liaising with third parties and managing project progress.
As a Project Manager / Business Analyst you'll mainly be based from the Leeds office with some travel required to Leicester, Cardiff and Scotland during the requirements phase particularly.
Requirements:
*Strong Project Manager / Business Analyst experience including stakeholder management, change management, strategic thinking, decision making and communication facilitation
*Ideally you will have some knowledge of utilities markets / call centre operations / knowledge management solutions
*Excellent written and verbal communication skills, comfortable presenting
Send your CV or call for a confidential discussion about this Project Manager / Business Analyst contract opportunity