Business Change Manager

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Change Management

* Develop a clear understanding of the case for change and benefits, and the realisation of these benefits.

* Alignment of change activities across the business, including those delivered by other business areas.

* Release own communications on the business change of the project.

* Develop business change strategies and business change planning (in conjunction with project owners) in line with the programme delivery plan.

* Work closely with Project and Programme Managers to develop process changes, and embed lasting change.

* Develop and deliver appropriate training, cascade and support material to accompany changes, develop appropriate skill levels and ensure business change is effectively embedded and communicate these changes.

* Establish the most appropriate mechanisms and methods to be used to support the implementation of changes.

* Assist Programme and Project Managers to plan and put in place the mechanisms to deliver and sustain the changes amongst the project.

* Baseline, measure and coordinate the realisation of business change benefits.

Communication/Stakeholder Management

* Manage effective change communication with your customer, management and senior levels.

* Perform detailed stakeholder identification and analysis, and develop a clear understanding of the change from stakeholder perspectives.

* Implement stakeholder management, ensuring that appropriate stakeholders are engaged and consulted in a timely fashion.

* Management of business change documentation and reporting.

* Source and provide best practice and industry standard examples of business change management and guidance as required.

What next?

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