IT Support Engineer


Premium Job From Experis IT

Recruiter

Experis IT

Listed on

4th December 2017

Location

Edinburgh

Salary/Rate

£19000 - £20000

Type

Permanent

This job has now expired please search on the home page to find live IT Jobs.

My central Edinburgh based client are currently looking for an IT Support Engineer to join their team on a permanent basis. This role will require fluency in Arabic to a native level along with basic IT skills.

Full requirements would include:

* Call handling and directing

* First line support and diagnostics

* Basic software support experience

* SQL database experience

* Basic Linux experience

* ITIL experience

* Fluent in Arabic

The relevant candidate will be responsible for initial client contact and dealing with IT issues up to the point of resolutions. If they are unable to resolve issues there is a structured chain of support for escalation should it be required.

This role may occasionally require shift work but this will be planned for in advance.

For more information please contact Julia Morgan on 0131 558 4830 or apply directly.

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