1st Line Support / IT Support

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A thriving organisation in Bracknell are looking for a Technical Support (Tier 1) to join their team. If you can demonstrate a high level of EQ, then you could be the Technical Support that we're looking for.

What will you be doing?

As a Technical Support, you'll be responsible for managing incoming calls and e-mails and providing timely, efficient responses to external and internal customer enquiries and escalations. You'll respond promptly regarding escalation resolution and will actively navigate internal departments and vendors to ensure seamless resolution for customer issues. Furthermore, you'll show keen initiative when defining meaningful and cost effective ways to add value to the company.

What skills/experience should you have?

* ONC, HND or Computer Science related qualification

* Excellent IT skills

* Ability to effectively escalate issues when necessary

Who will you be working for?

As a Technical Support you will be working for an established company at their site in Bracknell. With such a highly motivated and diverse environment, you will be supported whilst working for an equal opportunity employer. You are sure to be working for a company who will recognise and reward you for your talent and commitment.

Are you a proactive professional looking for the next step in your career? If so, then we want to hear from you!

Interested? Get in touch, today.

SThree are committed to ensuring equal opportunities, fairness of treatment, dignity, work-life balance and the elimination of all forms of discrimination in the workplace for all staff and job applicants. We welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion/belief, sexual orientation or age.