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IT Service Operations Manager (ITIL)
Premium Job From Understanding Recruitment
Recruiter: Understanding Recruitment
Listed on: 12th November 2017
Location: London
Salary/Rate: £40000 - £45000
Type: Permanent
Start Date: ASAP
Reference: BBBH3579_1510484411_expired
Contact Name: Tom Rankin

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IT Service Operations Manager (ITIL)

A brand new and exciting role has just arisen for a talented IT Operations Manager to join a leading charity based in Vauxhall, London. You will be responsible for managing and implementing IT Service Management processes across the entire organization. You will need to be a brilliant communicator and be able to deal with technical stakeholders across infrastructure, applications, 1st - 3rd line support, development and business analysis teams. Although you won't be getting too hands on yourself you will need to understand in depth how support functions work & how they are ran efficiently.

As the IT Service Operations Manager, you will be the main point of contract for all major incidents and understand how to restore and stabilize the service as quick as possible. You will need to help build IT Service strategies & solutions that will help build the reputation of the team and the service offered. The IT Service Operations Manager will have in-depth knowledge & qualifications in ITIL.

Skills required for the IT Service Operations Manager (ITIL) are:

- Brilliant communication skills and the ability to run an efficient IT Service teams
- Outstanding knowledge on ITIL processes
- Experience in liaising with internal suppliers

IT Service Operations Manager - ITIL

This is a great chance for someone to join a leading charity where you will be helping to change the in-depth IT service department. You get a very healthy work life balance with flexi-working (35 hour weeks), working from home regularly and more.

Location: Vauxhall, Central London

Salary: £45,000 + Flexi working + Working from home + excellent pension

Apply now to be immediately consider for this outstanding position

Understanding Recruitment is acting as an employment agency for this vacancy