Microtrading - IT Support Apprentice


Premium Job From Arch Apprentices

Recruiter

Arch Apprentices

Listed on

9th November 2017

Location

B25 8UT

Salary/Rate

Upto £8000

Type

Permanent

This job has now expired please search on the home page to find live IT Jobs.

If you are searching for a career in IT and want to be working with the latest technologies Microsoft can offer, then this is the perfect opportunity for you! Microtrading are proud of how much they invest in their staff and all they ask is that you are as passionate and eager to work with new technologies as they are! Microtrading is proud of how much they invest in their staff and all they ask is that you are as passionate and eager to work with new technologies as they are! This is a launch pad with the expectation that you will progress into a successful, prosperous career in a senior role.

About the company:

Microtrading is one of the most well established and respected IT Support, Service and Solution Providers in the UK.

What you’ll be doing;

You’ll be providing first line technical support for hardware, software and network

You’ll be answering support queries face-to-face, phone, email and via Skype

You’ll learn to take ownership of user problems and be proactive when dealing with user issues

You’ll help with IT issues such as email and printers not working properly, faulty laptops, missing files etc.

You’ll be supported to manage security profiles and user access to the system

You’ll explain computer related issues in an understandable manner to non-experienced users

You’ll work on customer problems and administration requirements as your skills develop

You’ll be great for this role if:

You have some knowledge of ICT hardware and software

You have a basic understanding of Internet and networking

You’re looking to gain experience and a long-term career in the IT industry

You’re eager to learn and to work towards professional industry certification

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