Security & Infrastructure Technical Analyst

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About Us

Business Solutions are a vibrant and friendly team within TGI Fridays Support Centre in Luton. Over the last 12 months we have been instrumental in the Business digital transition, including improving quality and reliability of our operations with Cloud solutions.

We support the business in planning and implementing robust and reliable systems layered with choice, while looking after the day to day operation and making sure our teams have all the tools required to run at top efficiency.

About You

We are looking for someone who is passionate about everything IT and keeping it secure. You find new technologies exciting and engaging with them stimulating whilst ensuring they are secure from hackers and malware.

Ideally you will have experience or be aware of PCI, GDPR and PECR regulations, ISO 27001, Azure and Office 365 environment, Active Directory, Group Policies, WSUS, VMware, ITIL (Service Management).

About the Role

You will look after the security of our systems, ensuring the effective operation of IT Security processes deployed both internally and externally across the Restaurants, Support Centre and 3rd party suppliers to protect data and services. including reporting and analysis for all aspects of IT Security.

Be responsible for managing Security Patching of software applications and hardware directly or via 3rd parties (e.g Firmware updates, Windows Updates)

Execute IT Security testing including vulnerability management against plan to assure the effectiveness of controls.

Manage the Infrastructure Support Analyst setting objectives and ensuring they fulfill their Duties and Responsibilities.

About the Brand

We don’t exaggerate when we say this is more than a job, Our family members voted us the Sunday Times Number One Best Big Company to work for, for a reason. With a fun, lively working environment, flexible work patterns, excellent pay rates and other benefits, Fridays offers a not to be missed work opportunity.

At Fridays we deliver the best that we can to our guests and this is only possible due to the hard work of our Support Centre team. We are passionate about ensuring our Support Centre team are well and truly looked after so please see below for some of our great benefits:

          Private medical care

          Contributory pension

          Company sick pay

          Enhanced maternity and paternity pay

          Childcare voucher scheme for children aged 0-16 years old

          Holiday entitlement of 25 days plus time in lieu for public holidays.

          Life Assurance cover

          Discounted food (50% for up to 4 people on food in Fridays restaurants).

          Free confidential helpline & legal advice

          Travel to our conferences - often held in amazing places such as Ibiza, Milan and Orlando!

          50% Discounted membership at PureGym