Network and IT Support Engineer, London, 6 mnths

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Network and IT Support Engineer / Windows / Office 365 / Azure / AD / Contract / 6 Months / Central London

My client is currently for an experienced IT Support Analyst to work on a 6 month contract based in their central London office. This is a great opportunity to work with a small close-knit team to provide support across all areas of the organisations IT estate. The role will consist of a mixture of face to face and telephone support and you will be involved in project based work including the roll-out of Windows 10.

Key Tasks and Responsibilities:

Function and operational management areas

*Manage and perform the day to day operation and troubleshooting of IT infrastructure, including servers, storage, network, desktops and communications systems

*Perform IT system administration across the IT infrastructure

*Ensure documentation is created and updated to reflect the current infrastructure

*Proactively monitor the performance of the infrastructure, identify any performance issues or risks and take action to prevent problems

*Identify opportunities to improve the IT infrastructure and services provided to staff and make recommendations to the head of department

*Apply ITIL principles to the operation and support of the IT infrastructure

*Maintain suitable levels of security for the IT infrastructure

Relationship Management

*To liaise with suppliers and third party support companies

*Provide advice and assistance to staff with any IT issues or projects

*Work with colleagues within the IT department, and communicate effectively to keep colleagues up to date

*Share knowledge and expertise with colleagues, by direct guidance and via system documentation

Key Skills and Experience:

*Exchange and Exchange Online Administration and Troubleshooting

*Office 365 Administration and Troubleshooting

*Extensive experience in a variety of IT infrastructure areas including networking, servers, security, desktop, printers and communications

*Active Directory Administration and Troubleshooting

*Windows Server Administration and Troubleshooting

*Azure Administration and Troubleshooting

*Managing and liaising with suppliers of goods and IT services

*Managing system and infrastructure upgrade work - (Windows 10 project, Office 2016 roll-out)

Desirable:

*ITIL Training and experience

*Knowledge of basic database administration (SQL Server)

*Some understanding of web technologies and services

*Experience using and configuring Active Directory Federate Services

If this sounds of interest then please don't hesitate to send an up to date CV for immediate consideration, we are aiming for interviews on Thursday / Friday with a start date of week commencing Monday 30th October.

Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.