2nd Line Support Analyst


Premium Job From Spectrum IT

Recruiter

Spectrum IT

Listed on

10th October 2017

Location

Portsmouth

Salary/Rate

£22000 - £27000

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

An established service provider is a looking for a 2nd Line Support Analyst to join their expanding team.

As 2nd Line Support Analyst you will provide 2nd Line support to a number clients and customers.

This is a great opportunity for candidates passionate about technology to progress their career with a Microsoft gold partner who embrace up to date and leading solutions.

The main responsibilities of the 2nd Line Support Analyst will involve:

* To provide 2nd line Support within an SLA driven environment

* To deliver an excellent level of customer service

* The recording of relevant customer data in respect of relevant information

* Consistently having a high level of communications to customers and colleagues

The 2nd Line Support Analyst will have the following skills and experience:

* Experience of working within a 2nd line support role

* Experience of installing and administrating Microsoft windows server

* Hands on experience with Linux technologies

* Supporting Microsoft Office suite

* Good knowledge of Microsoft software

* An interest in technology and IT troubleshooting

* Excellent customer service skills

* Good organisational skills

The role of 2nd Line Support Analyst is paying up to £27,000 depending on experience plus benefits. To apply for the role please send your CV to [email protected] or call Lucy on 02380 765285

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